Terms and conditions (Online shop)

1. Payment

We accepted Visa, Master Card, American Express and Paypal. 

 

2. Shipment

For products in stock we usually ship within the next day after receiving cleared payment. 

3. Non-UK orders

If you would like an item shipped outside of the UK, please contact us by email and we will let you know how much this will be. Please be aware that during COVID-19, the postal services to a lot of countries is very slow, so we will only ship via Tracked International Royal Mail.

4. Refund/cancellations

Once you have received a notification that your item has been shipped, we are unable to cancel the order. Once it arrives and, if you still want to cancel, you will need to return it via Royal Mail post. 

 

If you are not satisfied with your purchase, please contact us and let us know the reason. We will refund you on receipt of the item, but you will need to return it via Royal Mail. In any case, please do contact us.